Shipping Policy

Effective Date: January 3, 2025

At MedPariz, we are committed to providing fast, reliable, and secure shipping services to our customers. This Shipping Policy outlines our shipping processes, costs, and terms. Please read the following information carefully to understand how we manage your orders and deliver your products.

1. Shipping Locations

  • Domestic Shipping: We currently offer shipping to locations within the United States only.
  • International Shipping: At this time, we do not offer international shipping.

2. Shipping Methods and Costs

We offer several shipping options based on your location and urgency:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Guaranteed delivery within 1 business day.

Shipping costs are calculated based on the size, weight, and destination of your order. These charges will be clearly displayed during the checkout process before finalizing your order.

3. Processing Time

  • Orders are typically processed within 1-2 business days of receiving your order.
  • Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Timeframes

Delivery times are estimates and may vary depending on your location, selected shipping method, and external factors such as weather conditions or carrier delays. Once your order has shipped, you will receive tracking information via email to monitor its progress.

5. Tracking Your Order

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment. If you do not receive your tracking details within 48 hours, please contact us at info@medpariz.net or call (307) 864-3252 for assistance.

6. Shipping Restrictions

Certain products may have shipping restrictions based on size, weight, or destination. These restrictions will be noted on the product page, and we will contact you if any issues arise during the shipping process.

7. Address Accuracy

It is your responsibility to provide accurate and complete shipping information. MedPariz is not responsible for delays, non-deliveries, or additional charges resulting from incorrect or incomplete addresses. Please ensure that your shipping address is correct before confirming your order.

8. Damaged or Lost Shipments

  • Damaged Items: If your item arrives damaged, please contact us immediately at info@medpariz.net with photos of the damage. We will arrange for a replacement or refund.
  • Lost Shipments: If your shipment does not arrive within the expected timeframe, please notify us so we can investigate and resolve the issue promptly.

9. Delays

While we strive to meet all delivery estimates, delays may occur due to factors beyond our control, such as weather disruptions, customs, or carrier delays. MedPariz is not responsible for delays caused by these factors, but we will do our best to keep you informed and assist in resolving any issues.

10. Returns and Shipping Costs

For information on returns and whether shipping costs are refundable, please refer to our Refund and Returns Policy.

11. Contact Us

If you have any questions or concerns about shipping, please contact us:

Thank you for shopping at MedPariz. We are dedicated to delivering your order quickly, safely, and efficiently!